Design and accessibility audits

Uncovering hidden barriers on your websites and digital assets

Is your website truly user-friendly and accessible to everyone? An Accessibility and Design Heuristics Audit is a comprehensive evaluation of your website’s usability and accessibility, designed to identify barriers that might prevent users—especially those with disabilities—from effectively engaging with your content. By addressing these issues, you can improve user satisfaction, expand your audience, and ensure your website aligns with industry standards and regulations.

An Accessibility and Design Heuristics Audit evaluates your website or digital product using two key frameworks:

Accessibility audit

This part of the audit focuses on ensuring your website meets Web Content Accessibility Guidelines (WCAG). It examines key areas such as:

• Perceivability: Can users with visual or auditory impairments access your content?
• Operability: Is your website navigable using a keyboard or assistive technologies?
• Understandability: Are your text, instructions, and forms clear for all users?
• Robustness: Does your website function correctly across various devices, browsers, and assistive technologies?

Design heuristics evaluation

Design Heuristics (or rules of thumb) evaluations focus on the functional and visual design of your website.

• Ease of navigation: Can users intuitively find what they’re looking for?
• Consistency and standards: Do design elements follow predictable patterns?
• Error prevention: Are forms, buttons, and actions designed to prevent mistakes?
• Visual clarity: Is the content easy to read and visually organised?

How much do audits and evaluations cost?

On this page you'll find a handy calculator that will give you an idea of how much an accessibility audit and design evaluation cost. They are seperate evaluations which can either be done individually or together. Simple add how many pages you want to audit. That could be all the individual pages on your website, but typically it could be a subset of all the pages. If for example your website has many individual product pages or blog pages you won't need an audit for each individually. As these pages are typically generated from one template, an audit on one example page of each type can be enough to uncover accessibility or design problems. If the problems are present on one page, we can extrapolate that they'll be present on all content of the same type.

For online shops that have a multi-page checkout system, each step of the system is calculated as one individual page.

AJAX loaded content (content loaded via Javascript instead of a page refresh) is usually considered to be individual pages.

For online shops, the checkout process should be fully tested. This might incur additional charges