With over 30 years in web design and 15 years designing for some of the UK’s biggest banks, I bring deep UX expertise to corporate teams looking to deliver meaningful, effective digital experiences. Whether you’re launching something new or refining an existing product, I can help you create user-centred solutions that not only work beautifully—but work for your business.
What Is UX Design?
User experience (UX) design is all about creating digital experiences that are easy to use, enjoyable to interact with, and aligned with real user needs. It’s more than just making things look good—it’s about making sure every interaction is purposeful, intuitive, and seamless.
Great UX means fewer barriers, happier customers, and better results.
My UX Design Process
Every project is different, but my UX approach is grounded in a proven, research-led process:
- Discovery & Research – Understanding your users, goals, and challenges through workshops, interviews, and analytics.
- User Journeys & IA – Mapping user flows and information architecture to ensure clarity and ease of navigation.
- Wireframing & Prototyping – Exploring ideas, testing interactions, and refining user journeys before development begins.
- Usability Testing – Observing real users and identifying friction points to improve the experience.
- Design Handoff & Collaboration – Working closely with developers and stakeholders to bring designs to life, pixel by pixel.
UX Services I Offer
- User Research & Discovery
- Journey Mapping & Personas
- Information Architecture
- Wireframes & Prototypes
- Interaction Design
- Accessibility Audits & Inclusive Design
- Usability Testing & Evaluation
Whether you need a full end-to-end UX process or targeted support for a specific project, I can tailor my approach to fit your team and goals.
Why Work With Me
I combine a designer’s creativity with the rigour of real-world business experience. After 15 years leading UX for major UK banks, I understand the pressure corporate teams face to deliver results—securely, accessibly, and at scale.
Working from my base in Edinburgh, I collaborate remotely with teams across the UK and beyond, offering a flexible, friendly, and expert-led UX partnership.